Aware

Monitoring and Reporting platform for social media, owned and earned media and influencers.
Custom built for the needs of large business and agencies.

Remember the days of focus groups and otherwise unemployed dial testers in conference rooms at marketing agencies across the country? Well, even in the post-Facebook age, focus groups are still the status quo. We believe the true promise of social media is that everyone who interacts with your brand is leaving a mark. Many of these customers, influencers and potential customers are telling you what they like, dislike and think about your products, your brand and your CEO — because they care, not because a marketing operative is giving them lunch and $50 to fill out a survey.

Aware lets you listen to this audience of customers, identify the influencers that shape the conversation around your company and brand, and find correlations between the communications trends and proprietary business data.

Aware was built with extensibility and compatibility in mind. New data sources can be added and visualized via a simple JSON API. In this way we support integrating with proprietary data sources and future social monitoring and media platforms.

IB5k’s civically minded mission is present here as well — you see, we want to help you serve your customers to the best of your abilities. Our search for the truth in its simplest forms its best displayed in aware. You no longer need to be a weatherman or an internet strategist to know which way the wind blows, all you have to do is spend an hour setting up Aware. Your world will be a better place when your customers know you’re listening.

Aware Detail

Features

  • Aggregates critical communications, social media and business data into a cutomizable dashboard with aggregate and realtime components.
  • Integration with all major social CRM and monitoring providers including radian 6, sysomos, traackr, crimson hexagon, brandwatch.
  • Social network endpoint monitoring and reporting with integrations for twitter, facebook and youtube and more.
  • Sentiment analysis through social monitoring platforms and proprietary sentiment analysis system.
  • Owned media reporting though integration with Google analytics and Chartbeat.
  • Create custom visualizations and data mashups to better understand relationships between influencers and sentiment, sentiment and conversions, influencers and audience growth etc.
  • Available as a whitebox instance that can be setup as custom installation for your company or agency complete with customizable graphics package, accounts, visualizations.
  • Integrated with Tender user support and helpdesk system
  • Integrated financial instrument and index mashups via google finance API
  • Open API to allow for easy extensibility, integration with proprietary data, and forward compatibility
  • Seamlessly Integrates with IB5k’s proprietary message analysis system

Clients

  • Weber Shandwick
  • Verizon Wireless
  • Bill & Melinda Gates Foundation
  • Motorola